Yes, you can. Your Starter plan offers the option to purchase credit top-ups without periodical commitments.
Which payment methods do you accept?
We accept all major debit and credit cards.
What happens when I reach my plan's credit limits?
You can buy additional credits at any time at the pay-as-you-go rate. Topped-up credits remain in your balance beyond the billing period, while your plan’s standard credits reset each cycle.
Does my unused credit carry over to the following month?
Unused plan credits are reset at the end of each billing cycle. However, any topped-up credits stay in your account until fully used. Visit our help center to learn more about this.
How am I charged if I exceed my plan’s user limit?
Pro and Business plans include a recommended user limit (e.g., 3 or 5 users), with an extra fee per additional seat. We don’t automatically bill or lock you out if you go over—if you regularly exceed the limit, we’ll let you know. You can keep your current plan, upgrade, or reduce user seats. Feel free to invite everyone who needs access; if you consistently exceed the limit, we’ll work with you on the best plan for your team.
Do you provide invoices?
Yes. An invoice is sent to you by email immediately after each purchase, and you can also access them at any time in your account settings.
You can cancel anytime via your workspace's billing settings page (Settings & members > Billing). After cancellation, your subscription remains active until the end of the current billing period, and no further charges will be made.
Customer Reviews
Rated
★★★★★
4.7/5on Trustpilot
Ratedby Iona Kirkpatrick
Fab service - reasonable pricing and good result.
Ratedby Client
HappyScribe is a really powerful and easy-to-use tool that allows us to generate scripts from the videos that we produce in order to generate closed captions.
Ratedby G Chandler Vaughan
A superb product with an exquisite interface and an overriding focus on excellent customer service. Such a joy to find enterprises like this that meet all of our requirements so completely.
Ratedby Elena
Useful! Great program for subtitling
Ratedby Energy future
The closest transcription I have ever found online! A bit pricey but worth the price. Save my time so much!
Ratedby Gemma Valencia
I have found this app very useful for subtitling and transcribing in English, though have definitely found that the quality of translations into Spanish is not very accurate and requires a lot for proofreading.
Ratedby Edward Borton
Really good conversion of English speech to text and good value for money, especially if you have long speech to write up.
Ratedby Malte Kalsbach
Functions very well! I conducted the interviews via phone and recorded it and it works very well!
Ratedby Frederic Merizen
The automatic conversion generated a pretty decent baseline, and I liked the ergonomics of the editor that allows you to polish the transcript while listening to the audio in sync.
