Yes, you can. Your Starter plan offers the option to purchase credit top-ups without periodical commitments.
Which payment methods do you accept?
We accept all major debit and credit cards.
What happens when I reach my plan's credit limits?
You can buy additional credits at any time at the pay-as-you-go rate. Topped-up credits remain in your balance beyond the billing period, while your plan’s standard credits reset each cycle.
Does my unused credit carry over to the following month?
Unused plan credits are reset at the end of each billing cycle. However, any topped-up credits stay in your account until fully used. Visit our help center to learn more about this.
How am I charged if I exceed my plan’s user limit?
Pro and Business plans include a recommended user limit (e.g., 3 or 5 users), with an extra fee per additional seat. We don’t automatically bill or lock you out if you go over—if you regularly exceed the limit, we’ll let you know. You can keep your current plan, upgrade, or reduce user seats. Feel free to invite everyone who needs access; if you consistently exceed the limit, we’ll work with you on the best plan for your team.
Do you provide invoices?
Yes. An invoice is sent to you by email immediately after each purchase, and you can also access them at any time in your account settings.
You can cancel anytime via your workspace's billing settings page (Settings & members > Billing). After cancellation, your subscription remains active until the end of the current billing period, and no further charges will be made.
Customer Reviews
Rated
★★★★★
4.7/5on Trustpilot
Ratedby Marine De Ridder
It was a very useful tool to transcribe my interviews. It guarantees anonymity and is secure. I truly recommend it. Well I won't lie to you, you will have to listen it and correct, but it will help a lot.
Ratedby KC
Amazing. Helped when we were in a jam.
Ratedby Roberto Contini
I transcribe very easily an MP4 file about "The Great Gatsby"
Ratedby Michael Norton
First time using. Worked great to transcribe meeting recording. Love that it identified different speakers.
Ratedby Christoph Bednara
Very helpful for transcriptions. I recommend it.
Ratedby Victor Leon
I am learning to subtitle videos and the experience has been marvelous. I used Spanish from Venezuela
Ratedby N Perl
Very happy with this good quality, value for money service
Ratedby Ira Smith
HappyScribe is a great product. Saves me so much time and the subtitles are easier to read than what may automatically come with YT.
Ratedby Jannat Kook
It's super easy to use, even with their automated transcription and translation from audio, they are 90% correct. Workflow is very easy to understand and the price rate is very reasonable even for a small creator with a budget